Stake Privacy Policy

Privacy and Data Protection at Stake

Stake maintains a structured approach to user privacy in India, collecting only the personal data necessary to deliver, improve, and secure its services. The platform gathers information such as name, contact details, date of birth, government-issued identification, payment information, and activity logs generated through the use of online services. This data is collected for purposes including identity verification, account administration, transaction processing, fraud prevention, customer support, and legal compliance. Both technical safeguards and organisational protocols are applied to ensure that all collected information remains protected throughout its lifecycle.

The following points summarise how personal data is collected and protected on the platform:

1. Registration data, including full name, email address, date of birth, and country of residence, is collected during account creation.
2. Government-issued identification documents are collected to comply with Know Your Customer (KYC) and anti-money laundering obligations.
3. Payment details, including bank account or cryptocurrency wallet information, are gathered to facilitate deposits and withdrawals.
4. Device and browser data, such as IP address, operating system, and browser type, are logged for security and fraud detection purposes.
5. Behavioural data, including session activity and transaction history, is collected to improve service delivery and detect irregular patterns.
6. Communications submitted through support channels are stored to facilitate resolution and maintain service records.
7. Data is encrypted in transit and at rest using industry-standard security protocols.
8. Access to personal data is restricted to authorised personnel on a need-to-know basis.
9. Internal data governance policies are reviewed and updated on a regular basis.
10. All third-party service providers engaged by Stake are contractually obligated to maintain equivalent standards of data protection.

Users retain the right to access the personal data held about them, request corrections where that data is inaccurate, and submit a deletion request subject to applicable legal retention requirements. These rights may be exercised by contacting the Stake support team through the official channels provided on the platform.

Stake operates in compliance with India's Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as other applicable local laws governing the collection and processing of personal data. The platform is committed to aligning its data practices with evolving regulatory requirements as the legal landscape in India continues to develop.

How Collected Information Is Used

Personal data collected through the Stake platform in India is used for clearly defined purposes that are necessary to the delivery of online gaming and sportsbook services. Collected information enables the platform to manage user accounts, verify identities, process financial transactions, and respond to support enquiries in a timely manner. Data is also used to fulfil regulatory obligations, including anti-money laundering checks and compliance reporting to relevant authorities. In addition, with user consent where required, personal information may be used to deliver relevant communications about products, promotions, and platform updates.

The following points outline the principal uses of collected personal data:

1. Account registration and management, including profile creation, authentication, and account maintenance.
2. Identity verification through KYC procedures as required by applicable regulatory frameworks.
3. Processing of financial transactions, including deposits, withdrawals, and the settlement of winnings.
4. Detection, investigation, and prevention of fraudulent activity, unauthorised access, and other security incidents.
5. Provision of customer support and resolution of disputes or complaints submitted by users.
6. Delivery of platform-related communications, including service updates, security alerts, and policy changes.
7. Sending promotional communications and personalised offers, where the user has provided consent or where a legitimate interest applies.
8. Conducting analytics and performance assessments to improve the functionality and usability of online services.
9. Compliance with legal obligations, court orders, regulatory requests, and internal audit requirements.
10. Sharing data with licensed payment processors, identity verification providers, and other service partners necessary to the operation of the platform.

All data processing activities carried out by Stake are grounded in a lawful basis, including contractual necessity, legal obligation, legitimate interest, or explicit user consent, as appropriate to the nature of the processing. The platform does not use personal information for purposes beyond those described in this policy without first obtaining the required consent or establishing a separate lawful basis.

Accessing and Managing Personal Information

Users of the Stake platform in India are able to view and update their personal information directly through their registered account settings. Information such as contact details, communication preferences, and other profile data can be amended by the user at any time by accessing the relevant section of the account dashboard. Where a user seeks to correct information that cannot be modified independently, a formal request may be submitted to the Stake support team, and the platform will process such requests in accordance with its internal procedures and applicable legal obligations.

Requests for the deletion of personal data are also accepted, subject to the platform's legal obligations to retain certain records for specified periods. Users acknowledge that, as part of the account management process, identity and security verification checks may be conducted before amendments are approved or data is removed. Payment information processed through the platform is handled by licensed electronic service providers, and users consent to the collection and processing of such information by these providers as a condition of using financial services on the platform.

Stake is committed to maintaining the accuracy and security of all personal data held on its systems. The platform applies appropriate technical and organisational measures to prevent unauthorised modification, loss, or disclosure of user information throughout the data lifecycle.

Protection of Minors

The Stake platform is strictly intended for individuals who are 18 years of age or older. Access to online gaming and sportsbook services is not permitted for minors, and the platform takes reasonable steps to enforce this restriction through its account registration and verification processes.

The following points outline the platform's position regarding the protection of minors:

1. Users must confirm that they are at least 18 years of age at the time of account registration.
2. The platform cannot independently confirm a user's age without the submission of valid, government-issued identification documents as part of the KYC process.
3. If a parent or legal guardian becomes aware that a minor has registered an account, they are requested to notify the Stake support team immediately.
4. Upon receiving a verified parental or guardian request, Stake will take steps to close the relevant account and delete or restrict access to the associated personal data in accordance with applicable law.
5. Any funds deposited by a minor will be handled in accordance with the platform's terms and applicable regulatory requirements.
6. Stake encourages responsible use of parental controls and monitoring tools to prevent minors from accessing online gambling services.

International Transfers of Personal Data

Stake operates in partnership with service providers and affiliates located in various jurisdictions, and as a result, personal data submitted by users in India may be transferred to and processed in countries outside India. Such transfers are necessary for the operation of the platform and the delivery of the services that users have access to. By using the Stake platform and submitting personal data, users acknowledge and consent to the transfer of their information to jurisdictions that may have different data protection standards than those applicable in India. In all cases, Stake and its partners are required to maintain the confidentiality and security of transferred data.

The following points apply to international data transfers:

1. Personal data may be transferred to countries where Stake's technology infrastructure, payment processors, or support operations are based.
2. All third-party recipients of personal data are bound by contractual obligations to maintain data confidentiality and implement appropriate security measures.
3. Stake takes reasonable steps to ensure that international data transfers are conducted in compliance with applicable Indian data protection laws.
4. Users consent to international transfers of their personal data by continuing to use the platform's services after being informed of this practice through this policy.
5. In jurisdictions where additional legal safeguards are required for international transfers, Stake endeavours to put in place appropriate contractual or regulatory mechanisms.
6. Users may contact the Stake support team to request further information about the safeguards applied to international data transfers.

Legal Disclaimer

A legal disclaimer, where applicable, may alter the scope, interpretation, or effects of the rules and provisions set out in this Privacy Policy. Any such disclaimer becomes effective at the point at which the user accepts this policy, whether by signature, express acceptance, or accession through continued use of the Stake platform.

The following points apply in relation to the legal disclaimer:

1. Acceptance of this Privacy Policy, by any means including digital acknowledgement or continued use of the platform, constitutes full agreement with its terms.
2. The existence of a disclaimer does not remove or diminish Stake's core obligations regarding the lawful processing of personal data.
3. Where a disclaimer limits liability, it does so only to the extent permitted under applicable Indian law.
4. Users are advised to read all related legal documents, including the Terms and Conditions, in conjunction with this Privacy Policy to understand the full scope of their rights and obligations.
5. Stake reserves the right to update or amend this policy at any time, with changes taking effect upon publication on the platform.
6. Continued use of the platform's services following an update to the Privacy Policy constitutes acceptance of the revised terms.

Cookies and Tracking Technologies

Cookies are small text files that are placed on a user's device when they visit a website, used to store information about the session and preferences associated with that visit. Stake uses cookies and similar tracking technologies to collect statistical data about user interactions, analyse browsing behaviour across the platform, personalise the online experience, and support ongoing improvements to service quality and functionality. The information gathered through cookies helps the platform to understand how users navigate its pages, which features are most frequently accessed, and where technical or usability improvements may be beneficial. Cookie data collected through the platform is retained for a period of up to one year from the date of the user's last visit, after which it is deleted or anonymised in accordance with the platform's data retention practices. Users may manage cookie preferences through their browser settings, though disabling certain cookies may affect the availability or performance of some platform features.

Acceptance of This Privacy Policy

By accessing or using any of the services offered through the Stake platform in India, users are considered to have read, understood, and accepted the terms set out in this Privacy Policy in full. The most current version of this policy, as published on the Stake website, supersedes and replaces all prior versions, and it is the responsibility of each user to review the policy periodically to remain informed of any updates. Continued use of the platform following any amendment to this policy constitutes acceptance of the revised version.

Third-Party Data Sharing Practices

Stake may share personal data with third-party organisations in circumstances required by law, in connection with the resolution of disputes, or as necessary to fulfil contractual obligations. Where specific third-party recipients are identified and listed on the platform, users are directed to review those listings. In cases where a third-party recipient is not individually named, Stake will inform users of the purpose and scope of the data sharing to the extent permitted by applicable obligations. By submitting personal data and continuing to use the platform's services, users consent to the sharing of their information with third parties in the circumstances described in this policy.

The following points outline the key third-party data sharing scenarios:

1. Personal data may be disclosed to regulatory authorities, law enforcement agencies, or government bodies where required by applicable Indian law or a binding legal order.
2. Data may be shared with licensed payment processors and financial institutions to facilitate the processing of deposits, withdrawals, and other transactions.
3. Identity verification and KYC service providers may receive relevant personal data to fulfil mandatory compliance obligations.
4. Fraud prevention and security service providers may access certain data to detect and investigate suspicious activity on the platform.
5. Customer support and communication platform providers may process user data to the extent necessary to deliver support services.
6. Data may be disclosed to professional advisers, including legal counsel and auditors, where required for the protection of Stake's legal interests.
7. In the event of a corporate transaction such as a merger or acquisition, personal data held by Stake may be transferred to the relevant successor entity.
8. Analytics and performance measurement partners may receive aggregated or pseudonymised data to assist in assessing platform usage and service quality.

Links to External Websites

The Stake platform may contain links to third-party websites that operate independently and maintain their own privacy policies. Stake does not exercise control over the content, data collection practices, or privacy standards of any external websites accessed through such links. Users are advised to exercise caution and review the applicable privacy policy of any third-party website before submitting personal information through that site. Stake accepts no responsibility or liability for the manner in which external websites collect, store, or use personal data.

The following points apply with respect to third-party links:

1. Hyperlinks to external websites may appear within the Stake platform in connection with promotions, partnerships, or informational content.
2. Stake does not endorse, verify, or take responsibility for the privacy practices of any linked third-party website.
3. Each third-party website is governed by its own terms of service and privacy policy, which users should consult independently.
4. Personal data submitted to a third-party website is subject to that website's data handling practices and not to this Privacy Policy.
5. Users should confirm the legitimacy and security of any external website before entering personal or financial information.
6. Stake recommends that users report any suspicious or inappropriate external links encountered through the platform by contacting the support team.
7. The presence of an external link on the platform does not indicate a formal business relationship or data sharing arrangement with the linked website.
8. Stake will not be held liable for any loss or damage arising from a user's interaction with a third-party website accessed through a link on the platform.